Shipping Information
Shipping
Shipping
- AU
- United States
- New Zealand
- Rest Of The World
Shipping costs
| Destination | Total order value | ||
|---|---|---|---|
| $0 - 50 | $50-100 | $101+ | |
| Australia* | $10 | $5 | Free |
We ship all our Australian orders with EXPRESS SHIPPING.
If you live in the Australia Post Express Network you will receive your order in 1-2 business days.
Want it now? Same day delivery available within Sydney Metro Area
Orders placed before 4pm AEST will ship that business day. Orders placed after 4PM AEST on Friday will ship out Monday.
We do not ship on public holidays.
Possible delays of up to 2 days may occur in sale periods or holiday season.
Shipping costs
| Shipping option | Estimate delivery time | Total order value | ||
|---|---|---|---|---|
| $0 - 70 | $70 - 99 | $101+ | ||
| Standard | 4 - 9 business days | $30 | $30 | $30 |
| Express Shipping | 2 - 6 business days | $50 | $50 | $50 |
Need it sooner? You can also shop on our $USD website for faster shipping to the US as these products ship from our US warehouse
Processing Times
Orders placed before 2pm AET will ship that business day. Orders placed after 2PM AET on Friday will ship out Monday.
We do not ship on public holidays.
Possible delays of up to 2 days may occur in sale periods or holiday season.
Shipping costs
| Shipping option | Estimate delivery time | Total order value | |||
|---|---|---|---|---|---|
| $0 - 70 | $70 - 99 | $100 - 150 | $151+ | ||
| Standard est. delivery 4 - 9 business days |
4 - 9 business days | $10 | $5 | FREE | FREE |
| Express Shipping est. delivery 2 - 6 business days |
2 - 6 business days | $15 | $10 | $10 | $5 |
Processing Times
Orders placed before 2pm AET will ship that business day. Orders placed after 2PM AET on Friday will ship out Monday.
We do not ship on public holidays.
Possible delays of up to 2 days may occur in sale periods or holiday season.
Shipping costs
| Destination | Total order value | |||
|---|---|---|---|---|
| $0 - 70 | $70 - 99 | $100 - $150 | $151+ | |
| Canada | $20 | $15 | $15 | $10 |
| UK | $30 | $25 | $25 | $20 |
| Asia Pacific | $25 | $20 | $20 | $15 |
| Europe* | $30 | $25 | $25 | $20 |
| Other | $40 | $40 | $40 | $40 |
*Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland
Processing Times
Orders placed before 2pm AET will ship that business day. Orders placed after 2PM AET on Friday will ship out Monday.
We do not ship on public holidays.
Possible delays of up to 2 days may occur in sale periods or holiday season.
Tracking
You will receive an email with your tracking details once your order is shipped.
If you are unable to track your order within 48 hours of placing the order, please contact us and we will investigate straight away.
Fortunate One is not responsible for any missing packages due to errors from the customer.
Taxes & Duties
All prices on our AU website are inclusive of GST.
Deliveries to countries outside of Australia may incur import duties & taxes.
Unfortunately, since we don't have any control over these charges, we can't cover them for you.
If your order does require these additional charges, they must be paid by you in order for your package to clear customs. If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
Returns
We accept returns for store credit within 21 days of order delivery for all items not marked FINAL SALE.
For more information, please view our returns page.
Free AU Express Shipping on Orders Over $100
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